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Correspondence: Address correspondence to Paul Stolee, PhD, Southwestern Ontario Regional Geriatric Program, c/o St. Joseph's Health Care London, 801 Commissioners Road East, London, Ontario N6C 5J1, Canada. E-mail: paul.stolee{at}sjhc.london.on.ca
Purpose: This article examines factors within the long-term-care work environment that impact the effectiveness of continuing education. Design & Methods: In Study 1, focus group interviews were conducted with staff and management from urban and rural long-term-care facilities in southwestern Ontario to identify their perceptions of the workplace factors that affect transfer of learning into practice. Thirty-five people were interviewed across six focus groups. In Study 2, a Delphi technique was used to refine our list of factors. Consensus was achieved in two survey rounds involving 30 and 27 participants, respectively. Results: Management support was identified as the most important factor impacting the effectiveness of continuing education. Other factors included resources (staff, funding, space) and the need for ongoing expert support. Implications: Organizational support is necessary for continuing education programs to be effective and ongoing expert support is needed to enable and reinforce learning.
Key Words: Organizational support • Delphi technique • Transfer of learning • Nursing home
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