The Gerontologist, Vol 32, Issue 3 342-350, Copyright © 1992 by The Gerontological Society of America

ARTICLES

Personal and environmental influences on nursing home satisfaction

JM Kruzich, JF Clinton and ST Kelber
School of Social Work, University of Washington, Seattle 98195.

Data were collected from the administrator, staff, and a sample of 289 residents in 51 nursing homes in order to assess the influence of organizational factors on residents' satisfaction with the nursing home. Longevity of personnel, level of benefits, wages for nursing assistants and their perception of the charge nurse's fairness and competence as well as the degree of personalization of residents' rooms were all related to residents' satisfaction with the nursing home.

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