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The Gerontologist, Vol 32, Issue 3 420-422, Copyright © 1992 by The Gerontological Society of America

ARTICLES

Senior-to-senior mediation service project

EO Cox and RJ Parsons
Institute of Gerontology, Graduate School of Social Work, University of Denver, University Park, CO 80208.

Conflicts experienced by elderly persons regarding housing, consumer problems, the quality and availability of health and social services, family problems, and other issues often require mediation. This program demonstrates the important potential of using seniors as volunteer mediators to assist other seniors. It also suggests that training in conflict management skills enhances competence of volunteers in solving their own conflicts.


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Home page
 Journal of Conflict ResolutionHome page
J. A. Wall Jr., J. B. Stark, and R. L. Standifer
Mediation: A Current Review and Theory Development
Journal of Conflict Resolution, June 1, 2001; 45(3): 370 - 391.
[Abstract] [PDF]


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Copyright © 1992 by The Gerontological Society of America.