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The Gerontologist, Vol 38, Issue 3 379-384, Copyright © 1998 by The Gerontological Society of America
ARTICLES |
AB Stevens, LD Burgio, E Bailey, KL Burgio, P Paul, E Capilouto, P Nicovich and G Hale
Center for Aging, University of Alabama at Birmingham 35487-0348, USA.
This article describes a nursing staff training program in basic behavior management skills and a formal staff management system to encourage the application of these basic skills on the nursing unit. Behavioral skills training consists of a 5-hour in-service followed by three weeks of on-the-job training to ensure accurate application of behavior management skills. Following training, a staff management system is used to facilitate long-term use of the skills. Components of the staff management system include supervisory monitoring of the nursing assistants (NAs) by licensed practical nurses (LPNs), NA self- monitoring, verbal and written performance feedback, and incentives.
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