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a Institute for Studies on Aging, New England Research Institutes, Watertown, MA
Correspondence: Sharon L. Tennstedt, PhD, Institute for Studies on Aging, New England Research Institutes, 9 Galen Street, Watertown, MA 02472. E-mail: sharont{at}neri.org.
Dr. George 2002 review of research to date on the end of life was methodical and highly informative. In response, these comments are organized in a similar fashion, but start where she concludedgaps in the knowledge base. Then, because it is the research question that drives a study design and the methods used, the comments conclude with discussion of design and methods.
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Diversity
Dr. George 2002 pointed out gaps in our understanding of age and race differences in end-of-life experiences, preferences, and care. Despite the recognized diversity of this country's population, most research to date has been limited to White and African American persons. Not only must end-of-life research extend to Asian and Latino populations, but also to the subgroups in these populations. The differences, for example, between Cuban Americans and Mexican Americans have been established in other fields of research. Similarly, Korean and Japanese cultures are distinct and should be studied separately.
The cultural influence on perceptions of illness and death, personal autonomy, and control will affect how one defines "a good death," that is, desire for information about illness and prognosis, desire to plan end-of-life care, and preference for place of death. To illustrate this point, the following examples are taken from a thought-provoking work by Mitty 2001:
Although the diversity of such cultural influences merits research attention, the diversity and heterogeneity within cultural groups must also be recognized. Points such as those made by Mitty are intended to underscore the importance of cultural differences across groups. One should not assume that, by virtue of ethnic or cultural identification, all persons within a group hold similar thoughts or beliefs.
Provider Effects
Dr. George 2002 has raised an area of research that receives limited attention, but is very importantprovider effects. How much do the characteristics of a provider influence the course, process, and outcome of end-of-life care? Evidence from one study (Mebane, Oman, Kroonen, and Goldstein 1999) shows that African American physicians are more likely than White physicians to order more aggressive care. This finding is consistent with reports from studies of ethnic differences in patient preferences: for example, that African American patients prefer treatments that extend life, with less consideration of the quality of life than by other groups. Other provider characteristics, such as gender, age or years of practice, and type of specialty training, are all worthy of investigation, because they have been shown to influence clinical decision making (McKinlay, Potter, and Feldman 1996; McKinlay et al. 1998).
Related to this area of research is attention to communicationcontent and stylebetween providers and patients, providers and families, and patients and families. Although it is a growing, cross-disciplinary field of research, work in end-of-life studies has focused primarily around advance directives. More attention should be directed to communication across the span of care. This area also offers opportunities for intervention studies to improve communication at various stages of end-of-life care.
Health Systems
I would like to underscore the importance of investigating health system variables. The small area analysis approach of Wennberg and colleagues (Fisher et al. 2000; Wennberg 1993) has much to offer this field. What was learned by Christakis and Iwashyna 2000 about the use of hospice provides a good example of information that can be used to better integrate palliative care into the acute and long-term care system.
Beyond Health Care to Supportive Services
The community-based, long-term-care system has received short shrift in the study of end-of-life care. Certainly, for the three death trajectories characterized as (a) a distinct terminal phase, (b) an eventually fatal chronic illness, and (c) a slow, progressive disability (Lunney et al. 2001), the caregiving period is lengthy, and much of it occurs outside the structures of medical care. However, not only do supportive community services merit attention, but also the system of informal care. An extensive literature exists on the role of families and friends in providing care to disabled persons (Tennstedt 1999).
The majority of community-based care is provided by family caregivers (Doty 1986; National Alliance for Caregiving and American Association for Retired Persons 1997; Stone, Cafferata, and Sangl 1987). Certainly hospice care recognizes family caregivers in the focus and delivery of services. Family outcomes are an important concern. However, empirical studies of end-of-life care, with the exception of studies of caring for persons with Alzheimer's disease (Alzheimer Association and National Alliance for Caregiving 1999; Gill, Hinrichsen, and DiGiuseppe 1998; Ory, Hoffman, Yee, Tennstedt, and Schulz 1999; Yordi et al. 1997), have paid less attention to the types and amounts of care provided by family caregivers and to the interface of informal care with formal care.
Additional Areas of Research
There are two areas of research not previously discussed that I would like to mention: (a) the use of complementary or alternative medicine and (b) telemedicine.
The study of complementary or alternative medicine has been limited until recently. Descriptive studies have documented the use of complementary or alternative medicine in cancer and HIV, and efficacy trials of specific treatments for chronic or terminal conditions are now being conducted (Pan, Morrison, Ness, Fugh-Berman, and Leipzig 2000). The use of alternative medicine is worthy of more direct attention in end-of-life studies, not only in terms of efficacy but also in relation to comfort palliation, satisfaction with end-of-life care, and well-being.
The emerging field of telemedicine may become more prominent in palliative care. Certainly, its utility has been recognized in the management of chronic conditions, such as the monitoring of hypertension (Friedman et al. 1998) and diabetes (Piette, Weinberger, and McPhee 2000; Rogers et al. 2001; Tsang et al. 2001; Whitlock et al. 2000). Often, through the use of touch-tone telephones, home health agencies have utilized telecommunications to monitor the physical status of patients between visits (Johnston, Wheeler, Deuser, and Sousa 2000). An untoward change in status can trigger a phone call or home visit by the staff. A pilot study of one system showed the telecommunications system to be equal to the traditional system of care in terms of patient outcomes and satisfaction but, importantly, with considerable cost savings (Stricklin, Jones, and Niles 2000). The value of such systems in palliative care is apparent. A telecommunications system can also be supportive for family caregivers (Mahoney, Tarlow, Jones, Tennstedt, and Kasten 2001).
Design and Methods |
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Design
In addition to cross-sectional versus longitudinal studies, observational versus experimental designs should be considered. The choice of a design is driven by the research question or hypothesis. Using Dr. George 2002 recommendation for studies on the trajectories of dying as an example, if one wanted to understand differences in patient advance preferences for care or family well-being across the different trajectories, one would conduct an observational study. However, to investigate the effect of different treatments, interventions, or models of care within or across the trajectories, an experimental design should be used.
Typically, observational studies are conducted in emerging fields of research. Therefore, it is not surprising that most end-of-life studies are observational and cross-sectional. These studies are informative and lead to longitudinal and more rigorously designed studies. Certainly, if we are interested in trajectories of dying, the process of dying, and how best to intervene across the end-of-life span, longitudinal designs are required.
If the interest lies in testing the efficacy of an intervention or comparing interventions (models of care) for purposes of evidence-based practice, it is generally accepted that randomized, controlled trials are indicated. Yet, the mention of a clinical trial typically raises ethical concerns. Concerns arise with randomization of patients to a control group receiving usual care when one is convinced of the value of a model of palliative care. This can be interpreted as similar to withholding treatment, and is it not obvious that anything beyond usual care at the end of life should be better than usual care? However, the more appropriate questions to ask might be how much better, or for whom, or in what setting? The objective is to appropriately design a study with sufficient scientific rigor to ensure that a question that is worth asking can be answered. This reduces the risk of exposing a vulnerable population to an intervention or measurement protocolthat may or may not be burdensomethat yields little or no useful information.
Expensive randomized clinical trials are best reserved for tests of standardized or well-designed interventions (Rossi and Freeman 1985). At earlier stages in the development of intervention or models of care, pilot studies can be invaluable. They can assist in understanding an intervention and selecting appropriate outcome measures before starting a trial. Quasiexperimental designs can also be used; for example, a nonrandomized but controlled study using constructed controls. The control group in this study design would be a group of patients comparable in essential respects to these exposed to the treatment intervention. So, for example, if one was interested in evaluating a model of palliative care available in an organization, the control group could be recruited from another similar organization not offering this model of care. Other quasiexperimental designs include pretest/posttest designs in a single group or two groups (Cook and Campbell 1979) and may be appropriate for preliminary pilot studies.
Methods
The study design will drive the method. The overarching methods are quantitative or qualitative. Although an experimental design generally requires quantitative methods, observational studies can be quantitative or qualitative. Qualitative methods have much to offer to end-of-life research. If dying should be "patient-focused and family-centered" (Teno, Byock, and Field 1999), then it is critical to understand the experience and the effects of intervention from this perspective. I found it somewhat surprising that there are fewer qualitative studies of patients and families (Steinhauser, Christakis, et al. 2000; Steinhauser, Clipp, et al. 2000) than there are of clinicians (Asai et al. 1997; Calam, Far, and Andrew 2000; Ekblad, Marttila, and Emilsson 2000; Fetters, Churchill, and Danis 2001; Matzo and Schwarz 2001; Oberle and Hughes 2001).
Qualitative studies can be an important first step in the appropriate design of quantitative observational and experimental studies. For example, there are sufficient data to know that there are ethnic differences and disparities in the use of palliative care services, yet we do not completely understand the reasons. Qualitative designs can be used to detect whether these disparities are related to patient and/or family preferences, knowledge, attitudes, or beliefs or whether the model of care or mode of delivery is not culturally appropriate.
Another valuable use of qualitative studies is to determine whether available measures are culturally sensitive and appropriate. To cite an example from my own research on informal care, most studies have reported that White caregivers report more distress or burden than do caregivers in other ethnic groups (Calderon and Tennstedt 1998; Ory et al. 1999; Tennstedt 1999). Yet, these ethnic caregiver groups were found to provide more care to more severely disabled elders (Tennstedt and Chang 1998). It was assumed that this reflected a cultural difference (e.g., the strong sense of familism in Hispanic culture or the involvement of fictive kin in African American families).
The possibility occurred to me that this was a measurement artifact. The measures of caregiving burden and distress in these studies were developed with White populations. We conducted a qualitative study probing the experiences of White, African American, and Latino caregivers (Calderon and Tennstedt 1998). Indeed, the three groups described their caregiving experiences differently. African Americans and Latinos reported negative experiences, but used different phrases and descriptions from those used by White caregiverswords and terms that are not used in the frequently used measures of caregiving distress. Similarly, capturing the end-of-life experience in the words of patients and families will assist investigators in developing measures that not only will be culturally appropriate, but also sensitive to change in experimental studies of care.
Attrition and Missing Data
A final area of comment relates to longitudinal study designs and particularly clinical trials or experimental studies (i.e., handling study attrition). Unlike many other fields of research, death is an expected outcome in this field, not a source of attrition. However, there is a high likelihood of functional attrition. As study participants become more debilitated, they might be less able or willing to continue participation. One way to handle this is through use of proxy informants, noting the issues raised by Dr. George 2002. Proxies may or may not be able to provide complete measurements. It might not be appropriate to collect certain data by proxy (e.g., attitudes). Or a proxy informant might be unwilling to complete the measurement protocol. Such situations will result in missing data that cannot be ignored without biasing the results of the study. This will happen when the cause or the reason for the missing data is the value of the variable itself. For example, if a study outcome is severity level of a symptom, such as pain, and very severe pain prevents the patient from providing data, then the resulting missing data cannot be ignored.
Advances in analytical procedures for handling missing data provide methods for imputing missing values that will minimize bias associated with traditional procedures, such as complete case analysis (listwise deletion), pairwise deletion, or substitution of the mean. Furthermore, the latter two procedures do not provide the basis for estimating standard errors (Graham and Hofer 2000). The recent development of multiple imputation procedures offers many advantages to handling nonrandom missing data, and several imputation software programs are available.
In summary, the end-of-life experience and care is an emerging field of research. There are significant gaps in knowledge that can be addressed by a variety of research designs and methods. The significant implications of this field of inquiry for improving the end of life merit careful attention to appropriate methodology to ensure that important questions are answered adequately.
The Forum
Book Reviews
Practice Concepts
Received for publication October 3, 2001. Accepted for publication June 11, 2002.
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